Shipping Policies

Polly & Paisley | Wholesale Orders

Thank you for choosing Polly & Paisley! Every order is thoughtfully prepared and packaged at our Texas studio.

Order Processing

Wholesale orders are typically processed within 3–5 business days. Processing times may vary depending on order size, product availability, and seasonal demand.

During busy holiday seasons, additional processing time may be required.

Shipping

Orders ship from Longview, Texas, using the shipping carrier and service selected for your order.

Shipping costs are calculated at checkout based on package weight, size, and destination.

Once your order ships, you will receive an email confirmation with tracking information.

Delivery Times

Delivery times vary by shipping carrier and destination. Please note that processing time does not include transit time.

Weekends and holidays are excluded from business-day processing estimates.

Damaged or Missing Items

If your order arrives damaged or items are missing, please contact us within 5 business days of delivery with your order number, photographs, and a description of the issue.

We'll be happy to review the situation and help resolve it.

Questions?

Please contact us through our website if you have questions about your wholesale order.

Thank you for supporting our Texas small business!

Created to be gifted.