Online orders typically take between 48 and 72 hours to be processed and shipped. Weekends and holidays are excluded from processing and shipping times, so please account for non-business days when placing your order. You should receive an email with tracking information when your order has been shipped.
*Custom Orders typically take 5 to 7 days to be processed and shipped*
We ship with USPS Priority Mail/First Class mail and shipment can take up to 10 business days. Please do not contact us about your shipment until the 11th day AFTER your order. Credit card authorization and address verification must be received prior to shipping any order. Please note that credit card authorization can take up to 24 hours for approval. Please remember that delivery time does not include Saturdays, Sundays or Holidays. Polly and Paisley will contact you with a follow-up email or phone call if the merchandise you have selected is not currently in stock or if we need additional identification provided for shipping.